Seven Signs of a Good HVAC Technician
Have you ever experienced bad in-home HVAC service or any in-house service for that matter? It has happened to every one of us at least once. When you let the stranger into your home you have certain kinds of expectations, instead what you get is the absence of expertise, reliability, and disrespect. We can all agree that bad in-home service is a true pain in the neck.
We know sometimes is difficult to tell a bad from a good HVAC technician, that’s why we are presenting the following qualities which will help you tell the difference.
Great Customer Service
A great technician will arrive on time! You suppose to feel comfortable in his presence. A great technician is a true professional who treats you and your home with respect and courtesy. He supposed to be friendly and informative.
We are all products of our habits. Not following good work habits with consistency makes technicians very unprofessional. A great technician is well organized with clean well-maintained equipment, he follows the protocol without taking shortcuts, secures the work area from children and pets, and isolates power sources before starting any repairs.
Broad Technical Knowledge
A good HVAC technician is trained in troubleshooting even when it comes to the most intricate models of HVAC systems.
Impatience can make a bad situation worse. When faced with a difficult HVAC problem to solve, your technician should stay focused, calm, and patiently try different solutions to correct the problem.
High level of technical expertise
The technician must follow the special cleaning protocol in order to protect each and every consumer against the so-called “blow-and-go” cleaning service. A qualified technician will be able to evaluate the HVAC system in-depth, and then accurately identify problems and solutions, even in the most intricate models. Certified professional guarantees that the service will not only be cleaning but also restoring the integrity of your duct-work.
Confidence and Professionalism
Confidence is knowing what you’re good at. If your HVAC technician is an expert in what he is doing, he would be confident, and thus more assertive and will communicate more effectively with you. Please don’t mix confidence with arrogance, it is a fine line between those two. A true professional would do the job thoroughly, effectively, and tidy. The professional technician is focused and calm.
Effective Communication Skills
Sometimes when you don’t understand the process it could be frustrating. If a technician has communication skills he will guide you through the HVAC cleaning process step by step explaining the how and why behind service work in a way you can understand.